meteorbetTerms of Use
When you create an account on meteorbet, you enter into a binding agreement with our platform. These terms set out the rules that govern how we operate, what we expect from our members, and how disputes are resolved. We encourage you to read this entire document before depositing funds or placing any wagers.
Our meteorbet terms cover account opening, KYC verification, deposits and withdrawals, game mechanics, bonus terms, prohibited conduct, and jurisdiction notices. We write these terms in straightforward language rather than dense legal prose. However, they remain binding and enforceable. If any part of these terms is unclear, contact our support team through the in-app help feature or email for clarification.
Our meteorbet services are available only in jurisdictions where local law permits online gaming. By creating an account, you confirm that you are accessing meteorbet from an approved region and that you meet all local eligibility requirements. We do not operate in jurisdictions where such services are prohibited, and we retain the right to close accounts if we determine they are in breach of local law.
Account Opening and Verification
Creating Your meteorbet Account
To open an account on meteorbet, you provide an email address, create a password, and confirm your phone number. This initial step is free and takes a few minutes. Your account is then in a pending state—you can browse our games and read information, but you cannot place wagers or access live-dealer tables until you complete KYC verification and make a deposit.
We require a strong password (typically at least eight characters, mixing letters and numbers). We recommend enabling two-factor authentication through your account settings, especially if you use meteorbet on shared or public devices. Your password is encrypted on our servers and is never shared with third parties.
Know Your Customer (KYC) Verification
Before you can deposit or play on meteorbet, we must verify your identity. We collect your full legal name, date of birth, government-issued ID number or passport, and proof of address. We perform these checks to comply with anti-money-laundering regulations, confirm you meet local age requirements, and prevent fraud.
KYC typically completes within one business day. During this period, we review your documents and cross-check your identity against our systems. If we identify a mismatch or need clarification, we will email you or contact you through the app. If verification fails or is rejected, we will notify you of the reason and may close your account. Any funds deposited before verification may be held or returned to your payment method.
Account Holder Responsibility
You are solely responsible for maintaining the confidentiality of your meteorbet login credentials. You must not share your password or allow others to use your account. If you suspect unauthorised access, change your password immediately and contact our support team. We are not liable for losses resulting from compromised credentials if you have not taken reasonable steps to protect them.
Each account is tied to one individual. You may not create multiple accounts, nor may you operate an account on behalf of someone else. If we detect duplicate or linked accounts, we may close them without notice and hold or forfeit any funds in those accounts.
Deposits, Withdrawals, and Funds
Accepted Payment Methods
We accept deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer to mobile banking, local payment, online payment, or e-wallet accounts. Payment methods must be registered in your own name. We do not accept payments from third-party sources, and any such transactions will be declined and funds returned (if possible).
Deposits are typically credited to your meteorbet account within seconds to a few minutes for e-wallets, and within one to two business days for bank transfers. Withdrawal processing follows similar timelines and depends on your payment provider. We do not charge fees for deposits or withdrawals on our end, though your bank or payment provider may apply their own charges.
Account Balance and Settlement
Your meteorbet account balance represents funds available for play. All game results—wins, losses, and draws—are final once settled. We do not reverse settled transactions except in cases of documented system error or fraud. If you believe a settlement was incorrect, contact our support team within seven days of the disputed transaction. We will investigate and respond within a reasonable timeframe.
We maintain clear records of all transactions on meteorbet, and our members can review their complete account history through the app at any time.
Unclaimed Funds and Dormant Accounts
If your meteorbet account remains inactive for an extended period (typically twelve months), we may, at our discretion, restrict access or close the account. Before closure, we will attempt to contact you by email or phone. Any remaining balance will be held for withdrawal in accordance with applicable law. Some jurisdictions require us to transfer unclaimed balances to regulatory authorities after a set period—if applicable, we will follow those requirements.
Game Play and Conduct
Game Mechanics and Rules
Our meteorbet games—live dealer tables (blackjack, roulette, baccarat), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), sportsbook markets, and esports—operate under rules we display within the app or on our website. You agree to follow these rules as a condition of play. All game outcomes are final once settled, regardless of connection issues, app crashes, or user error.
We do not guarantee any specific outcome or rate of return on meteorbet. Gaming is entertainment with an associated cost. No strategy guarantees consistent wins, and outcomes depend entirely on chance or, in sportsbook markets, on unpredictable real-world events.
Prohibited Conduct
We prohibit the following conduct on meteorbet: fraud or identity misrepresentation, use of automated tools or bots, collusion with other players, abuse of our chat or support features, cheating or attempting to manipulate game outcomes, money laundering or use of stolen funds, and any activity that violates applicable law.
If we detect prohibited conduct, we may close your account, forfeit your balance, suspend withdrawals, and report your activity to relevant authorities. We retain the right to refuse service to any user at our discretion.
Use During Major Events
Our meteorbet sportsbook offers markets on major tournaments including Liga 1, Piala AFF, Piala Indonesia, Champions League, and other sporting events. During these periods, market volume is highest, and server performance may vary. We maintain our infrastructure to support peak traffic, but we do not guarantee zero downtime. If technical issues cause you to miss a betting window, we will not reverse your decision or restore missed opportunities.
Our meteorbet Policy on Bonuses and Promotions
Bonus Terms
From time to time, meteorbet may offer promotional bonuses or welcome offers. Any bonus is subject to specific terms, including wagering requirements, expiration dates, and game restrictions. We display these terms clearly when you claim a bonus. We reserve the right to modify, suspend, or cancel bonus offers at any time. If you claim a bonus and later violate these terms, we may forfeit the bonus and any winnings derived from it.
We do not advertise fixed bonus amounts in our standard terms; instead, we describe bonus structure generically (e.g., "a welcome offer" or "an attractive promotional bonus"). Exact amounts and terms vary by jurisdiction and campaign and are specified at the time of claim.
Dispute Resolution
If you have a dispute with meteorbet—such as a disagreement over a game settlement, account closure, or bonus denial—contact our support team. We will investigate and respond within a reasonable timeframe, typically five to ten business days. If you are not satisfied with our decision, you may escalate your complaint to the regulatory body in your jurisdiction, if applicable. We comply with lawful requests from such authorities.
Any disputes between you and meteorbet are subject to arbitration or the laws of the jurisdiction where meteorbet is registered, depending on the applicable legal framework in your region. We do not accept liability for any indirect, incidental, or consequential damages arising from your use of meteorbet.
Jurisdiction and Service Availability
Our meteorbet services are available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited. If you are unsure whether meteorbet is accessible in your location, review our legal notice or contact our support team. By creating an account, you confirm that you are in a permitted jurisdiction and that your use of meteorbet complies with local law.
We may restrict or close your account at any time if we believe you are in breach of these terms, local law, or our compliance policies. We may also suspend service in a region if laws change or if we determine continued operation is no longer lawful.
Changes to These Terms
We may update these terms at any time. If we make material changes, we will notify you via email or in-app notification. Continued use of meteorbet after notification constitutes acceptance of the updated terms. If you do not accept updated terms, you must close your account before the changes take effect.
Our meteorbet platform operates with transparency and integrity. These terms reflect our commitment to fair play, security, and compliance with applicable law. If you have questions about any aspect of these terms, contact our support team. Our team is available in English and responds to inquiries within one to three business days.
Service availability
meteorbet operates exclusively in jurisdictions where local law permits online gaming and sports betting services. We do not provide our platform universally; service availability is conditional on legal compliance in each specific region. Our determination of service availability is based on current regulatory frameworks, licensing requirements, and our compliance assessment of each jurisdiction.
The legality of online gaming varies significantly across countries, states, and territories. Some jurisdictions explicitly permit and regulate online gaming under a formal license. Others permit it without specific regulation. Still others prohibit it entirely. We maintain geolocation controls and verification procedures to prevent access from prohibited regions, though we acknowledge that determined users may attempt circumvention using VPNs or proxies.
If you access meteorbet from a jurisdiction where it is prohibited, you do so at your own legal and financial risk. meteorbet is not responsible for legal consequences arising from unauthorised access. If our platform becomes unavailable in your region due to legal changes, we will notify existing account holders and provide instructions for account closure and fund withdrawal. Prospective members must verify that meteorbet is legally accessible in their jurisdiction before creating an account.
Account eligibility
To create and maintain a meteorbet account, you must meet the minimum age requirement established by your local jurisdiction. We do not specify a single age threshold because legal requirements vary; in most jurisdictions the requirement is eighteen or twenty-one years old, but this varies by region. We rely on our KYC (Know Your Customer) verification process to confirm that you are of legal age and otherwise eligible to use our platform.
During KYC verification, we collect your date of birth and verify it against government-issued identity documents. If we determine that you are below the legal age for gaming in your jurisdiction, we will deny verification, close your account, and return any deposited funds to the original payment method. We take age verification seriously and maintain strict protocols to prevent underage access.
Beyond age, eligibility may be affected by other factors: designation as a high-risk customer by our compliance team, inclusion on sanctions lists, prior legal issues related to gambling, or residence in a jurisdiction where we do not operate. We reserve the right to refuse or close accounts that do not meet our eligibility criteria. If you believe you have been incorrectly denied, contact our support team for review.
Local-law responsibility
As a user of meteorbet, you accept full responsibility for understanding and complying with all applicable laws and regulations in your jurisdiction. We do not provide legal advice, and we do not assess the legality of gaming in any specific location. The legal status of online gaming depends on many factors—your country of residence, your state or province, your citizenship, local licensing requirements, and more.
Laws change frequently, and what is legal today may become prohibited tomorrow. It is your obligation to stay informed about current legal requirements in your jurisdiction. If you are uncertain about the legality of meteorbet in your location, we strongly recommend consulting a local attorney before creating an account or depositing funds.
meteorbet will not provide legal defense, indemnify users, or compensate you for legal penalties or fines resulting from non-compliance with local law. By using meteorbet, you acknowledge that you have performed your own legal due diligence and that you accept responsibility for your own compliance with applicable law.
Data and privacy scope
During account creation and KYC verification, we collect personal information including your full name, date of birth, national ID number or passport details, address, phone number, email address, and bank account or payment-provider information. We use this data to verify your identity, prevent fraud, comply with anti-money-laundering (AML) regulations, process deposits and withdrawals, and manage your account.
We do not sell your personal data to third parties or use it for marketing purposes outside of meteorbet, except where required by law. We also collect behavioural data—login history, game selections, bet sizes, session duration, transaction history—to operate our platform, detect abuse, and meet regulatory reporting obligations. This data is encrypted in transit and at rest using industry-standard security practices.
Users have the right to request access to, correction of, or deletion of their personal data, subject to legal and compliance constraints. Data-subject requests should be submitted to our support team. We retain personal data for the period required by applicable law—typically several years for AML and fraud-prevention purposes—after which it is securely deleted or anonymised. Our full privacy practices are outlined in our privacy policy
Contact for legal inquiries
Users with legal questions, compliance inquiries, or concerns about our service should contact our support team. Our support is available in English and responds to standard inquiries within one to three business days. Legal or regulatory inquiries may require escalation to our compliance department and may take longer to resolve.
For formal legal requests, regulatory inquiries, subpoenas, or data-subject requests under applicable privacy laws, please contact our registered office address, which is detailed in our legal noticeWe maintain a dedicated legal-inquiry channel for law enforcement and regulatory authorities and cooperate with lawful requests in accordance with applicable law.
meteorbet maintains transparency about our jurisdictional limitations and legal framework. We do not operate where we believe we are prohibited by law, and we are committed to compliance with all applicable regulations. If you have concerns about our compliance, the legality of our service in your jurisdiction, or suspect a violation of our policies, please reach out to our support team or to the regulatory authority in your jurisdiction.